Account Associate — Growth & Client Care (Flexible Schedule)

Kelli Kerton - State Farm Agent; Clive (IA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus potential

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Kelli Kerton - State Farm Agent in Clive, IA is seeking an Account Associate to support daily operations and customer relations, helping grow the office through proactive service and insurance guidance.

You will update customer policies, assist with inquiries, process claims, and coordinate with underwriters to ensure timely issuance. The role emphasizes accuracy, communication, and teamwork in a friendly, community-focused agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Effective communication

Insurance experience

Job description

Kelli Kerton - State Farm Agent in Clive, IA is seeking an Account Associate to support daily operations and customer relations, helping grow the office through proactive service and insurance guidance.

You will update customer policies, assist with inquiries, process claims, and coordinate with underwriters to ensure timely issuance. The role emphasizes accuracy, communication, and teamwork in a friendly, community-focused agency.