Insurance Account Associate — Client Care & Claims

Kelliashbrook; Atlanta (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kelli Ashbrook - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments. You will grow our agency by proactively marketing relevant products and services to customers.

Grow your career by helping clients with policy changes, inquiries, and claims while delivering exceptional service and building lasting relationships with the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Kelli Ashbrook - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments. You will grow our agency by proactively marketing relevant products and services to customers.

Grow your career by helping clients with policy changes, inquiries, and claims while delivering exceptional service and building lasting relationships with the community.