Account Associate — Insurance Ops, Flexible Schedule & Growth

Zach Plackemeier - State Farm Agent; Saint Charles (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Zach Plackemeier - State Farm Agent is seeking an Account Associate to support daily operations and assist customers with policy changes and inquiries.

You will grow the office through meaningful client relations, process insurance claims, coordinate with underwriters, and proactively market suitable products and services. A detail‑oriented, reliable, adaptable, and positive team player will thrive here.

Qualifications

• Strong organizational and detail‑oriented work style.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance industry experience

Job description

Zach Plackemeier - State Farm Agent is seeking an Account Associate to support daily operations and assist customers with policy changes and inquiries.

You will grow the office through meaningful client relations, process insurance claims, coordinate with underwriters, and proactively market suitable products and services. A detail‑oriented, reliable, adaptable, and positive team player will thrive here.