Account Associate — Client Relations & Growth (Flexible)

Shawna Stump - State Farm Agent; Athens (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Disability insurance

Life insurance

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shawna Stump - State Farm Agent is seeking an Account Associate to support daily operations and build strong customer relationships. You will grow the agency by handling policy changes, processing claims, and coordinating with underwriters to issue timely policies. The role emphasizes service, communication, and a team-focused culture.

This position offers a supportive environment with opportunities for advancement, flexible schedule, and benefits including retirement plans and paid time off.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Tools

Insurance software

Job description

Shawna Stump - State Farm Agent is seeking an Account Associate to support daily operations and build strong customer relationships. You will grow the agency by handling policy changes, processing claims, and coordinating with underwriters to issue timely policies. The role emphasizes service, communication, and a team-focused culture.

This position offers a supportive environment with opportunities for advancement, flexible schedule, and benefits including retirement plans and paid time off.