Account Associate: Growth, Flexible Schedule & Benefits

Scottrichardsonagency; Ames (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Scott Richardson - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Ames, IA. You will grow the agency through meaningful customer relations while acting as a liaison between customer needs and agency departments.

As a friendly, sales-minded professional, you will handle policy changes, assist with claims, and coordinate with underwriters to issue policies. A path for advancement and benefits are provided.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Bilingual Spanish

Customer service

Organizational skills

Communication skills

Job description

Scott Richardson - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Ames, IA. You will grow the agency through meaningful customer relations while acting as a liaison between customer needs and agency departments.

As a friendly, sales-minded professional, you will handle policy changes, assist with claims, and coordinate with underwriters to issue policies. A path for advancement and benefits are provided.