Multi-Line Insurance & Customer Care Specialist

Kelli Kerton - State Farm Agent; Clive (IA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Kelli Kerton - State Farm Agent in Clive, IA is seeking a motivated individual to join the office team. You will help customers understand their needs and present available insurance and financial product information.

The role involves building relationships with clients, supporting daily operations, and participating in local marketing efforts to raise community awareness. Prior customer service experience and an ability to obtain state licenses are preferred.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Customer service

Communication

Organization

Insurance knowledge

Sales support

Job description

Kelli Kerton - State Farm Agent in Clive, IA is seeking a motivated individual to join the office team. You will help customers understand their needs and present available insurance and financial product information.

The role involves building relationships with clients, supporting daily operations, and participating in local marketing efforts to raise community awareness. Prior customer service experience and an ability to obtain state licenses are preferred.