Account Associate — Flexible Schedule, Growth & Licenses Covered

Brian Lane - State Farm Agent; West Columbia (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brian Lane - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services.

The role emphasizes proactive customer service, accurate data handling, and coordinating with underwriters to issue policies in a timely manner.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Job description

Brian Lane - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services.

The role emphasizes proactive customer service, accurate data handling, and coordinating with underwriters to issue policies in a timely manner.