Access & Care Coordination Supervisor

Integratedservice; Columbus (OH); On-site; USD 61,174 - 79,175; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K with Employer Match

EAP

Job summary

Integratedservice seeks a qualified professional in Columbus, OH to lead referral and coordination functions within healthcare and behavioral health services. The role requires a LISW/LPCC license in Ohio and a mix of clinical and administrative expertise.

Candidates should have a Master’s degree in social work or clinical counseling, plus 3+ years of relevant experience and strong communication and data skills. A supervisory background is preferred, with travel within service areas as needed.

Qualifications

• Requires high school diploma or GED.
• 1
• Degree in social work or clinical counseling at bachelor and master level.
• 2
• LISW or LPCC license in Ohio is required.
• 3
• At least 3 years in healthcare/behavioral health.
• 4
• Experience in medical referral or nonprofit administration preferred.
• 5
• Prior supervisory experience preferred.

Responsibilities

• Monitors timeliness, accuracy and follow-up of referral specialist.
• Ensures quality and timeliness in written and verbal communication with clients and community partners.
• Responsible for performance management, recruitment, onboarding, and team development.
• Provides routine support and assistance to employees through individual and group conferences.
• Leads agency-wide collaboration and innovation to support desired outcomes.
• Responsible for implementation and oversight of organizational policies, procedures, and/or processes.
• Participates in outreach activities such as follow-up or reminder calls as necessary.
• Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines.
• Utilizes databases and Electronic Health Record systems for accurate client documentation.
• Travel within designated service areas as needed.
• All other duties as assigned.

Skills

Advanced communication

Database/Spreadsheet skills

Organizational skills

Medicaid billing knowledge

Education

Bachelor's degree in social work or clinical counseling

Master's degree in social work or clinical counseling

High school diploma or GED

LISW or LPCC license in Ohio

Job description

Integratedservice seeks a qualified professional in Columbus, OH to lead referral and coordination functions within healthcare and behavioral health services. The role requires a LISW/LPCC license in Ohio and a mix of clinical and administrative expertise.

Candidates should have a Master’s degree in social work or clinical counseling, plus 3+ years of relevant experience and strong communication and data skills. A supervisory background is preferred, with travel within service areas as needed.