Access & Enrollment Services Specialist

Bluebonnet Trails Community Services; Round Rock (TX); Vor Ort; USD 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Bilingual differential

Career ladder incentive

Tenure-based pay increases

Williamson County differential

Zusammenfassung

Bluebonnet Trails Community Services in Round Rock, TX is seeking a Customer Service Representative to support intake and enrollment for the Access program. You will handle calls, greeting clients, scheduling, insurance verification, payments, data entry, and reporting while coordinating provider appointments with clinical teams.

Requirements include a high school diploma or GED, Texas driver’s license, and comfort with Microsoft Office and EMR systems.

Qualifikationen

• Must have a High School diploma or GED.
• Valid Texas driver’s license and driving status.
• Experience in a medical, hospital or LMHA setting (1+ year).
• Comfort with Microsoft Office and electronic health records.
• Ability to work in fast-paced environment and collaborate with teams.

Aufgaben

• Provide clerical support for the Access program intake and enrollment.
• Answer phones, greet clients, schedule appointments, and verify insurance.
• Process payments, complete financial reviews and data entry.
• Coordinate provider appointments and reminders.
• Maintain documentation and prepare reports.

Kenntnisse

Customer service

Teamwork

Organizational skills

Time management

Calm under pressure

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Record

Jobbeschreibung

Bluebonnet Trails Community Services in Round Rock, TX is seeking a Customer Service Representative to support intake and enrollment for the Access program. You will handle calls, greeting clients, scheduling, insurance verification, payments, data entry, and reporting while coordinating provider appointments with clinical teams.

Requirements include a high school diploma or GED, Texas driver’s license, and comfort with Microsoft Office and EMR systems.