Academic Testing Services Proctor — Front Desk

Aurora University; Aurora (IL); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Aurora University is seeking a Testing Services Assistant in the Academic Support Center (ASC) to staff the front desk, proctor exams, and ensure ADA accommodations and testing specifications are followed while upholding academic integrity.

The role may also assist in scheduling exams, consulting with professors and students, and working with the Testing Services Coordinator to compile data on Testing Services.

Qualifications

• Bachelor’s Degree or equivalent experience required.
• Customer service and general office experience preferred.
• Solid understanding of Microsoft and Apple operating systems.

Responsibilities

• Provides high quality customer service, reception, and assistance for all student and visitors to Testing Services.
• Proctors tests ensuring a secure testing environment and academic integrity.
• Works directly with the Director of ASC concerning policies, testing procedures, accommodations, and handling of test materials.
• Maintains security of all testing materials at all times.
• Reports cheating and potential academic integrity immediately.
• Extended schedule required during finals week.

Skills

Customer service

Microsoft/Apple OS

Written communication

Time management

Independent worker

Education

Bachelor’s Degree or equivalent experience

Tools

Microsoft Office

Apple macOS

Job description

Aurora University is seeking a Testing Services Assistant in the Academic Support Center (ASC) to staff the front desk, proctor exams, and ensure ADA accommodations and testing specifications are followed while upholding academic integrity.

The role may also assist in scheduling exams, consulting with professors and students, and working with the Testing Services Coordinator to compile data on Testing Services.