Secure Testing Center Proctor - Student Support & Admin

College-of-the-Albemarle; Elizabeth City (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

College of the Albemarle is seeking a Part-Time Testing Center Proctor to support in-person and virtual testing, uphold security and confidentiality, and follow ADA/FERPA and vendor protocols. The role provides customer service and basic technical support to students, faculty, and staff while maintaining a secure testing environment.

supervision by the Director, Learning Commons; duties include monitoring exams, verifying identities, coordinating schedules, and documenting incidents with

Qualifications

• Associate's degree from a regionally accredited college or university.
• One year of experience in customer service, office support, testing services, student services, or related environment requiring professionalism, confidentiality, and attention to detail.
• Excellent oral and written communication skills.
• Exceptional customer service and organizational skills.
• Must obtain proctor certifications in a testing center environment after hiring.

Responsibilities

• Administer and monitor in-person and online examinations following testing protocols.
• Verify student identity and eligibility prior to testing.
• Maintain testing security, confidentiality, and integrity throughout the testing process.
• Enforce testing center rules, procedures, and behavioral expectations.
• Assist in implementing approved testing accommodations and maintain confidentiality of records.
• Provide basic technical assistance related to testing software and equipment.
• Monitor testing schedules and assist with appointment coordination.
• Prepare testing materials, rooms, and equipment for administration.
• Maintain accurate testing records and incident documentation.

Skills

Customer service

Communication

Attention to detail

Professionalism

Education

Associate's degree

Tools

Microsoft Office

Testing software

Job description

College of the Albemarle is seeking a Part-Time Testing Center Proctor to support in-person and virtual testing, uphold security and confidentiality, and follow ADA/FERPA and vendor protocols. The role provides customer service and basic technical support to students, faculty, and staff while maintaining a secure testing environment.

supervision by the Director, Learning Commons; duties include monitoring exams, verifying identities, coordinating schedules, and documenting incidents with