Academic Records & Registration Specialist

Loyola Marymount University; Los Angeles (CA); Hybrid; USD 37,000 - 46,000; Full time

Job summary

Loyola Marymount University is seeking an Academic Records Specialist at the Westchester Campus to support the Registrar’s Office. The role focuses on accurate record maintenance, FERPA-compliant responses, and efficient handling of inquiries via multiple channels.

Responsibilities include processing registrations, degree verifications, and supervising student workers, while maintaining confidentiality and high service standards in a busy academic environment.

Qualifications

• Typically a bachelor’s degree or equivalent combination of education and experience.
• Minimum one year of relevant experience in registrar/academic records/student systems preferable in an academic community.
• Experience with databases and data entry.
• Experience working with a Student Information System.
• Demonstrated knowledge of modern office practices and procedures; accuracy in recording tasks.

Responsibilities

• Assist with registration processes, including late adds, unit overloads, and grade change requests.
• Assist with enrollment and degree verifications for international students; supervise and train student workers.
• Provide quality customer service to students, faculty, and staff via email, Zoom, in-person, and phone.
• Maintain and update policies, procedures, and confidential information; ensure data accuracy and security.

Skills

Customer service

Communication

Confidentiality

Data entry

Organizational skills

Multitasking

Education

Bachelor's degree

Tools

Student Information System

Microsoft Excel

Google Docs/Sheets

Job description

Loyola Marymount University is seeking an Academic Records Specialist at the Westchester Campus to support the Registrar’s Office. The role focuses on accurate record maintenance, FERPA-compliant responses, and efficient handling of inquiries via multiple channels.

Responsibilities include processing registrations, degree verifications, and supervising student workers, while maintaining confidentiality and high service standards in a busy academic environment.