Academic Programs Operations Specialist

CP11 University of New Hampshire; Durham (NH); On-site; USD 48,000 - 85,000; Full time

Job summary

University of New Hampshire in Durham is seeking an Academic Program Administrator to oversee four graduate degree programs, coordinating curriculum quality, student services, and recruitment efforts. You will manage Canvas sites, coordinate internships and capstone projects, and liaison with campus departments.

Responsibilities include developing recruitment plans, supporting graduation processes, and maintaining alumni connections.

Qualifications

• Master’s Degree in Community Development, Public Administration, Public Policy, Global Conflict & Human Security, or related area
• 10+ years of administrative experience within Higher Education
• Experience working with diverse student populations in a higher education setting
• Exceptional organizational skills, attention to detail, and interpersonal skills
• Proficient use of UNH systems and software such as Salesforce/TargetX, Canvas LMS, Workday, Qualtrics, Microsoft applications, Zoom
• Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint, Sharepoint, OneDrive, Teams, Bookings, etc…), Adobe, Courseleaf, and other software programs as required.

Responsibilities

• Collaborate with Administrators and Faculty Coordinators to ensure high quality program curriculums addressing needs of students and the school, and accurately represented to prospective and current students.
• Establish and manage contractual collaborations with external departments and organizations to build academic partnerships and education awards.
• Oversee administration of experiential learning programs such as DC Colloquium, internships, capstone projects, and fellowships.
• Coordinate departmental information and serve as college liaison with campus departments and sub-committees.
• Develop annual recruitment marketing plan for in-person recruiting events.
• Act as Academic Team liaison with Marketing Communications for academic content on website and materials.
• Collect and report student recruitment data to inform future events and strategies.
• Assist Faculty Coordinators with administrative functions related to course registration, deadlines, and graduation processes.

Skills

Organizational skills

Attention to detail

Interpersonal skills

Communication skills

Microsoft Office

Salesforce/TargetX

Canvas LMS

Workday

Qualtrics

Zoom

Education

Master’s Degree in Community Development, Public Administration, Public Policy, Global Conflict & Human Security, or related area

Tools

Canvas LMS

Salesforce/TargetX

Workday

Qualtrics

Microsoft Office

Adobe

Courseleaf

Job description

University of New Hampshire in Durham is seeking an Academic Program Administrator to oversee four graduate degree programs, coordinating curriculum quality, student services, and recruitment efforts. You will manage Canvas sites, coordinate internships and capstone projects, and liaison with campus departments.

Responsibilities include developing recruitment plans, supporting graduation processes, and maintaining alumni connections.