Academic Programs & Student Services Coordinator

Rochester Institute of Technology; United States; On-site; USD 25,000 - 39,000; Full time

Job summary

Rochester Institute of Technology is seeking an experienced administrative professional on-campus to manage instructional support, student services, and course scheduling. You will coordinate communications, assist with recruitment efforts, and support accreditation activities while safeguarding sensitive information.

The role requires handling tuition-related processes, maintaining records, and coordinating with faculty and staff to ensure smooth program operations.

Qualifications

• Associate's degree in related field.
• 3 years of relevant experience.
• Equivalent combination of experience and education may be considered.

Responsibilities

• Addresses routine and complex issues with timely resolution while complying with department and university policies.
• Collaborates with internal and external stakeholders on confidential matters and interprets policies for guidance.
• Represents the department in communications and safeguards sensitive information.
• Advises on policies, degree programs, course requirements, curriculum updates, and marketing collateral.
• Manages instructional support tasks including course syllabi, evaluations, exams, and responding to inquiries; supports student services and course scheduling.

Skills

Scheduling

Communication

Problem solving

Multitasking

Relationship-building

Records management

Office software

Database knowledge

Education

Associate's degree in related field

3 years of relevant experience

Tools

Office software suites

Database management

Job description

Rochester Institute of Technology is seeking an experienced administrative professional on-campus to manage instructional support, student services, and course scheduling. You will coordinate communications, assist with recruitment efforts, and support accreditation activities while safeguarding sensitive information.

The role requires handling tuition-related processes, maintaining records, and coordinating with faculty and staff to ensure smooth program operations.