Hybrid: Senior Academic Operations & Programs Coordinator

Rochester Institute of Technology; City of Rochester (NY); Hybrid; USD 30,000 - 41,000; Full time

Job summary

Rochester Institute of Technology seeks an experienced administrative professional to support the Senior Associate Dean in the dean’s office. The role covers academic services, faculty affairs, and accreditation/curriculum coordination, serving as the primary liaison with the provost’s office.

The position emphasizes data analysis with Excel and analytics platforms, handling confidential information, scheduling, student services, and grant budgeting while ensuring policy compliance and high

Qualifications

• Associate's degree required.
• 7 years of related experience.
• Equivalent combination of experience and education may be considered.

Responsibilities

• Address routine and complex issues while ensuring policy compliance.
• Collaborate with stakeholders on confidential matters.
• Advise on departmental policies and procedures.
• Assist in preparing degree program information, curriculum updates, and marketing materials.
• Manage instructional support tasks: syllabi coordination, evaluations and exams, student inquiries.
• Provide student services support: tuition waivers, course permits, graduation checks, progress tracking.
• Support course scheduling and academic coordination.
• Coordinate recruitment and accreditation data analysis; support outreach events.
• Assist faculty with grant proposals and budget guidance while ensuring policy compliance.

Skills

Data management

Communication skills

Problem solving

Task coordination

Customer service

Education

Associate's degree

Tools

Excel

Analytics platforms

Job description

Rochester Institute of Technology seeks an experienced administrative professional to support the Senior Associate Dean in the dean’s office. The role covers academic services, faculty affairs, and accreditation/curriculum coordination, serving as the primary liaison with the provost’s office.

The position emphasizes data analysis with Excel and analytics platforms, handling confidential information, scheduling, student services, and grant budgeting while ensuring policy compliance and high