Academic Programs Coordinator, Online Master's Advising

University of Tennessee, Knoxville; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

University of Tennessee, Knoxville is seeking an Academic Program Coordinator to manage undergraduate and graduate records, assist admissions and graduation processes, and support accreditation reporting. The role includes advising online master’s students and coordinating timetables and course offerings.

Responsibilities include compiling data for reports, maintaining databases, supporting faculty and students on policy matters, and helping with events and recruiting efforts within the ALEC

Qualifications

• High school diploma with four years of relevant experience (student services, success, or related).
• Experience with student information systems and academic processes is preferred.
• Strong written and interpersonal communication skills; attention to detail.

Responsibilities

• Maintain undergraduate and graduate records.
• Assist admissions, forms, and graduation documentation.
• Prepare reports for accreditation and program evaluation.
• Advise online master's students and coordinate timetables.
• Support faculty and students with course progression and petitions.
• Develop marketing/informational materials for programs.

Skills

Excel

Word

PowerPoint

Qualtrics

Email

Communication

Education

High school diploma

Associate's or Bachelor's degree

Tools

Banner

Argos

DocuSign

Job description

University of Tennessee, Knoxville is seeking an Academic Program Coordinator to manage undergraduate and graduate records, assist admissions and graduation processes, and support accreditation reporting. The role includes advising online master’s students and coordinating timetables and course offerings.

Responsibilities include compiling data for reports, maintaining databases, supporting faculty and students on policy matters, and helping with events and recruiting efforts within the ALEC