Academic Computing & Lab Support Specialist

University of Richmond

Richmond (VA)

On-site

USD 33,000 - 44,000

Full time

3 days ago

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Job summary

The University of Richmond is seeking an Academic Computing Specialist to ensure classrooms and labs provide an excellent instructional environment. The ACS collaborates with faculty, staff, and students and supports software and hardware for academic computing across campus.

The role includes deploying images for Windows, Mac, and Linux, maintaining hardware inventories, supervising student assistants, and communicating outages and upgrades to the university community as needed.

Qualifications

Bachelor's degree or equivalent in education and experience.
Experience supporting a multi-user computer environment.
Familiarity with Windows, Mac, and Linux operating systems, LANs, Windows and Mac Servers, Wireless technologies.

Responsibilities

Provide technical support to faculty, staff, and students for software in academic environments.
Build, deploy, and maintain computer images for Windows, Mac, and Linux.
Maintain hardware and software inventory and usage statistics.
Track asset replacement cycles and supervise student assistants.
Coordinate outages/upgrades communications with the university community.