Academic Tech Specialist: Labs & Classroom Computing

University of Richmond; Virginia; On-site; USD 33,000 - 44,000; Full time

Job summary

The University of Richmond is seeking an Academic Computing Specialist to support faculty, staff, and students with software and hardware in classrooms and labs. The role maintains images for Windows, Mac, and Linux and collaborates across Information Services to ensure high-quality academic computing environments.

Responsibilities include asset management, supervising student workers, and assisting with communications about outages and upgrades.

Qualifications

• Bachelor's degree or equivalent in education and experience.
• Experience in supporting a multi-user computer environment.
• Familiarity with Windows, Mac, and Linux operating systems, LANs, Windows and MAC Servers, Wireless technologies.

Responsibilities

• Provide technical support to faculty, staff, and students for software and hardware in academic environments.
• Build, deploy, and maintain images for Windows, Mac, and Linux.
• Maintain hardware/software inventory statistics and asset cycles.
• Supervise and train student assistants.
• Coordinate outages and upgrades communication to the university community.

Skills

Desktop management

Technical documentation

Independent & collaborative work

Windows & Mac operating systems

Linux knowledge

Effective communication

Education

Bachelor's degree or equivalent

Tools

Windows Server

Mac OS X

Linux

Wireless technologies

Job description

The University of Richmond is seeking an Academic Computing Specialist to support faculty, staff, and students with software and hardware in classrooms and labs. The role maintains images for Windows, Mac, and Linux and collaborates across Information Services to ensure high-quality academic computing environments.

Responsibilities include asset management, supervising student workers, and assisting with communications about outages and upgrades.