Academic Computing Lab Lead

University of Richmond; United States; On-site; USD 33,000 - 44,000; Full time

Job summary

The University of Richmond seeks an Academic Computing Specialist to ensure classrooms and labs deliver an excellent instructional environment. You will support software and hardware needs across campus and collaborate with Help Desk, Media Support, Networking, and Systems teams.

You will build and maintain computer images for Windows, Mac, and Linux, manage inventory, and supervise student assistants while coordinating with vendors and campus colleagues on outages and upgrades.

Qualifications

• Bachelor’s degree or equivalent in education and experience.
• Experience in supporting a multi-user computer environment.
• Familiarity with Windows, Mac, and Linux operating systems, LANs, Windows and Mac servers, wireless technologies.
• Excellent listening, interpersonal, written and oral communication skills.

Responsibilities

• Provide technical support to faculty, staff, and students for software applications and hardware.
• Build, deploy, and maintain computer images for Windows, Mac, and Linux.
• Maintain hardware inventory and software allocation statistics.
• Oversee asset replacement cycles and supervise student assistants.
• Communicate outages and upgrades to the university community.
• Collaborate with other information services departments and vendors for support.

Skills

Windows OS

Mac OS

Linux OS

Desktop management

Technical documentation

Communication

Education

Bachelor’s degree

Tools

Imaging tools

Job description

The University of Richmond seeks an Academic Computing Specialist to ensure classrooms and labs deliver an excellent instructional environment. You will support software and hardware needs across campus and collaborate with Help Desk, Media Support, Networking, and Systems teams.

You will build and maintain computer images for Windows, Mac, and Linux, manage inventory, and supervise student assistants while coordinating with vendors and campus colleagues on outages and upgrades.