Technology Support Lead for Faculty & Staff
001 University of Rochester
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Job summary
The University of Rochester is seeking a seasoned IT professional to serve as a technical lead for a department, providing high level hardware and application support and acting as escalation between the department and IT. The role requires maintaining expertise in desktop and network technologies and delivering solutions that meet documented business needs.
You will own applications, troubleshoot issues, update documentation, and guide users toward greater efficiency and technology independence
Job description
The University of Rochester is seeking a seasoned IT professional to serve as a technical lead for a department, providing high level hardware and application support and acting as escalation between the department and IT. The role requires maintaining expertise in desktop and network technologies and delivering solutions that meet documented business needs.
You will own applications, troubleshoot issues, update documentation, and guide users toward greater efficiency and technology independence
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