Academic Administrative Coordinator

California State University - East Bay; Hayward (CA); On-site; USD 39,785 - 48,501; Full time

Benefits offered by this job

Medical, dental, vision

CalPERS retirement

Tuition fee waiver

Paid holidays

Job summary

Cal State East Bay in Hayward, CA, is seeking an Administrative Support Assistant II to provide reception, clerical and administrative support to the College of Science faculty, staff, students, and visitors. The role collaborates with university offices to ensure efficient delivery of services.

The position requires strong customer service, computer skills, and the ability to manage multiple tasks in a dynamic environment, with background checks and a comprehensive benefits package offered.

Qualifications

• Strong customer service and interpersonal skills.
• Previous front-line customer service or receptionist experience.
• Ability to prioritize competing tasks.
• Ability to effectively and professionally interact with a diverse community.
• Execution of office procedures and practices in a skillful, proficient, and professional manner.
• Ability to quickly learn and apply university policies and procedures governing the use of human subjects in research.
• Strong knowledge of Microsoft Office Suite (e.g., Excel, Word) and/or Google’s office software (Google Docs, Google Sheets, Gmail).
• Knowledge of basic office equipment: PC, printer, scanner, copier, fax, and multi-phone system

Responsibilities

• Serves as the primary point of contact for students, faculty, staff, and visitors by providing information, resolving routine questions, and facilitating access to College and University resources, services, and processes.
• Supports day-to-day administrative operations of assigned administrative units to ensure efficient, effective, and compliant business operations, coordinates processes, maintains records, and supports meetings and events.
• Develops and maintains collaborative working relationships with College and University offices to facilitate administrative processes and continuity of operations.

Skills

Customer service

Front-line reception

Interpersonal skills

Microsoft Office

Communication skills

Education

College coursework

Tools

Microsoft Office Suite

Google Docs/Sheets

Office equipment

Job description

Cal State East Bay in Hayward, CA, is seeking an Administrative Support Assistant II to provide reception, clerical and administrative support to the College of Science faculty, staff, students, and visitors. The role collaborates with university offices to ensure efficient delivery of services.

The position requires strong customer service, computer skills, and the ability to manage multiple tasks in a dynamic environment, with background checks and a comprehensive benefits package offered.