ABA Scheduling Coordinator - $27/hr + Tuition Benefits

Behavioral Health Works; United States; Remote; USD 31,000 - 44,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Company holidays

Professional development assistance

Referral program

Tuition reduction

Job summary

Behavioral Health Works is hiring a Scheduling Coordinator for a fully remote role with a fixed 7am–4pm EST schedule. The position offers $27 per hour and a comprehensive benefits package including tuition reduction for partner universities.

You will manage high-volume ABA scheduling, coordinate with therapists and families, and ensure timely, accurate scheduling data. This entry-to-mid-level role emphasizes organized communication, data accuracy, and proactive problem-solving in a fast-paced

Qualifications

• Outbound calls and a strong phone presence are required.
• Experience with scheduling software, Google Workspace, CentralReach preferred.
• Excellent verbal and written communication skills.
• Ability to manage high-volume, fast-paced scheduling workload.
• Detail-oriented, organized, and able to handle multiple priorities.

Responsibilities

• Coordinate schedules with ABA therapists, clients, and team via phone, email, and Google Chat.
• Make outbound calls to confirm appointments, reschedule, and handle last-minute changes.
• Ensure accurate data entry and updates in the scheduling system.
• Handle multiple communication channels efficiently and prioritize tasks.
• Build and maintain relationships with therapists and clients with clear, friendly communication.
• Collaborate with the admin team to resolve scheduling conflicts and gaps.
• Assist with other administrative duties as needed.

Skills

CentralReach

Google Workspace

High-volume communication

Data management

Tools

CentralReach

Google Workspace

Job description

ABA Scheduling Coordinator - $27/hr + Tuition Benefits — Remote

This is a solid entry-to-mid-level administrative role in the behavioral health sector. At $27/hr (~$56,160 annually), it sits slightly above the US median for scheduling coordinators (~$18–$22/hr), likely reflecting the complexity of ABA therapy scheduling and high-volume caseload demands.

• Healthcare scheduling systems, specifically CentralReach — a niche but in-demand skill in ABA and behavioral health organizations
• High-volume client communication and conflict resolution
• Data management and utilization tracking — transferable to operations and healthcare admin roles
• Google Workspace proficiency (a broadly marketable skill)

Green flags: The tuition reduction benefit with six university partners is a standout perk, especially for anyone pursuing a degree in healthcare administration, behavioral science, or business. Professional development assistance signals investment in employee growth. The company describes itself as "expanding," suggesting upward mobility opportunities.

Yellow flags: The repeated emphasis on "fast-paced," "high-demand," and "high-volume" suggests this role carries real workload pressure. The fixed 7am–4pm EST schedule limits flexibility despite the "flexible schedules" benefit listed — that likely applies to other roles or minor shift adjustments.

This role is a strong stepping stone toward healthcare operations, ABA practice management, or clinical administration careers. It's best suited for detail-oriented professionals who want stability, benefits, and an educational subsidy.

Join Our Team as a Scheduling Coordinator at Behavioral Health Works!

Must be willing to work 7am–4pm Eastern Standard Time Zone.

About Us

Behavioral Health Works is an expanding company dedicated to responsible and sustainable growth. We are committed to delivering personalized ABA therapy for children and adolescents diagnosed with Autism Spectrum Disorder (ASD). ABA therapy helps individuals with Autism improve socially significant behavior, following the principles of Behavior Analysis. Our extensively trained BCBAs, Case Supervisors, and Technicians collaborate closely with parents to create tailored treatment plans that address the distinct requirements of each child.

Job Description

The Scheduling Coordinator plays a critical role in managing the day-to-day scheduling operations for a high-volume caseload. This is a fast-paced, high-demand position that requires exceptional organization, proactive communication, and strong problem-solving skills.

The coordinator will be responsible for maximizing client utilization, minimizing cancellations and service gaps, coordinating makeup sessions, and maintaining consistent communication with families, therapists, and clinical teams. We are looking for someone who thrives in a busy environment, takes ownership of their caseload, and is driven to meet utilization goals while ensuring families receive consistent, quality services.

Compensation and Benefits

• Hourly Rate: $27/hr
• Benefits for Full-Time Employees:
  • Flexible schedules
  • Health, Dental, Chiropractic, and Vision Insurance
  • Critical Illness, Voluntary Life, Accident, Hospital Confinement, & Basic Life Insurance
  • 401(k)
  • Pet Insurance Discounts
  • Paid Time Off
  • Company Paid Holidays (6 fixed, 3 floating)
  • Professional Development Assistance
  • Referral Program
  • Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor's, master's, and doctoral-level programs at discounted tuition with affiliated universities, including National University, California Southern University, Vanguard University, Capella University, Purdue Global, and William James College.

Responsibilities

• Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules.
• Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes.
• Ensure accurate data entry and updates in the scheduling system to reflect any changes in appointments, availability, and client needs.
• Handle multiple communication channels efficiently, prioritizing tasks and keeping everything running smoothly.
• Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication.
• Collaborate closely with the administrative team to resolve any scheduling conflicts or gaps.
• Assist with other administrative duties as needed.

Qualifications

• Comfortable and confident making outbound calls, including cold calling or follow-ups; enjoy talking to people and have a positive, engaging phone presence.
• Strong verbal and written communication skills, especially via email and Google Chat.
• Previous experience in a role involving phone communication, scheduling, or data entry is highly preferred.
• Familiarity with scheduling software, Google Workspace (Gmail, Google Calendar, Google Chat), CentralReach, and the ability to learn new systems quickly.
• Capable of handling multiple schedules and updates with precision and attention to detail.
• Able to stay calm and organized in a fast-paced, ever-changing environment.
• A proactive approach to problem-solving and the ability to work well with others.

Is this Scheduling Coordinator position fully remote? Yes, the position appears to be remote — no physical office location is specified in the job posting. However, you must be available to work 7am–4pm Eastern Standard Time regardless of your location. What is the hourly pay for this role? The position pays $27 per hour. Full-time employees also receive benefits including health insurance, 401(k), paid time off, and tuition reduction at partnered universities. What software experience is required for this role? Familiarity with Google Workspace (Gmail, Google Calendar, Google Chat) and CentralReach scheduling software is preferred. The ability to quickly learn new systems is also important. Is prior scheduling or healthcare experience required? Previous experience in phone communication, scheduling, or data entry is highly preferred but not listed as a strict requirement. Experience in a healthcare or ABA therapy setting would be a strong advantage. What tuition benefits does Behavioral Health Works offer? All BHW employees can enroll in bachelor's, master's, or doctoral programs at discounted tuition rates through partner universities including National University, Capella University, Purdue Global, and William James College, among others.

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