Operations Scheduling Coordinator for ABA Therapy Company

House of Hearts ABA; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote

Performance bonuses

Growth opportunities

Long-term career

Job summary

House of Hearts ABA is seeking an Operations & Scheduling Coordinator (ABA Therapy) for a 100% remote, full-time role in the United States. You will oversee scheduling and staffing for ABA services, coordinating with families, BCBAs, and RBTs to move clients from intake to active services efficiently.

The ideal candidate brings direct ABA scheduling/operational experience, proficiency with CentralReach, and a strong sense of urgency, accountability, and organization in a fast-paced,

Qualifications

• Prior administrative/operations experience in an ABA therapy company.
• Direct experience handling ABA scheduling and staffing.
• Hands-on experience using CentralReach (strongly preferred).
• Understand the complexity of ABA scheduling, cancellations, and utilization expectations.
• Comfortable working in a fast-paced, growth-oriented environment.

Responsibilities

• Coordinate client start dates in a timely and organized manner
• Build therapy schedules with families based on availability and clinical recommendations
• Match RBT availability with client needs and geographic location
• Propose suitable clients to new incoming RBT candidates based on their location and availability preferences
• Update CentralReach daily with scheduling changes
• Manage last-minute cancellations and staffing changes in real time
• Maintain accurate, up-to-date scheduling systems
• Ensure clients move from intake to active services as quickly and efficiently as possible

Skills

Scheduling

Staffing

Operations

Communication

Urgency

Tools

CentralReach

Job description

Operations & Scheduling Coordinator (ABA Therapy)

100% Remote | Full-Time | $40,000–$60,000 + Performance Bonuses

Location: Anywhere in the United States (EST Preferred)

About House of Hearts ABA

House of Hearts ABA is more than a growing ABA company —we are a movement.

Our mission is simple but powerful: to expand access to high-quality ABA therapy while building a team of professionals who take pride in both operational excellence and clinical integrity. We believe families deserve urgency, communication, and structure — and we believe great team members deserve real opportunity, ownership, and long-term growth.

We are scaling intentionally across multiple states, and we are looking for experienced operators who want to build something meaningful — not just fill a role.

If you are someone with true ABA operations experience who wants to plant roots and grow with a company long-term, this is a real opportunity to do that.

About the Role

This is not an entry-level administrative position.

We are only hiring someone with direct ABA therapy administrative experience in scheduling and staffing.

The Operations & Scheduling Coordinator plays a critical role in getting clients into active services quickly and efficiently. This position directly impacts utilization, revenue stability, clinician satisfaction, and family experience.

You will work closely with families, BCBAs, and RBTs to:

• Coordinate client start dates in a timely and organized manner
• Build therapy schedules with families based on availability and clinical recommendations
• Match RBT availability with client needs and geographic location
• Propose suitable clients to new incoming RBT candidates based on their location and availability preferences
• Update CentralReach daily with all scheduling changes
• Manage last-minute cancellations and staffing changes in real time
• Maintain accurate, up-to-date scheduling systems
• Ensure clients move from intake to active services as quickly and efficiently as possible

This role requires urgency, strong communication, high accountability, and exceptional organization.

Non-Negotiable Requirements

To be considered, you MUST:

• Have prior administrative/operations experience in an ABA therapy company
• Have direct experience handling ABA scheduling and staffing
• Have hands-on experience using CentralReach (strongly preferred)
• Understand the complexity of ABA scheduling, cancellations, and utilization expectations
• Be comfortable working in a fast-paced, growth-oriented environment

We are hiring anywhere in the United States, but you MUST have the ABA therapy administrative experience described above to be considered.

What We’re Looking For

The ideal candidate:

• Already understands ABA billing structures and utilization targets
• Knows how to reduce delays between intake and service start
• Is proactive rather than reactive
• Communicates clearly and professionally with both families and clinicians
• Thinks operationally — not just administratively
• Can manage multiple moving parts without dropping details
• Works with urgency and takes ownership

Experience matching RBTs to clients based on geography and availability is a major plus.

Compensation & Growth

Salary range: $40,000–$60,000 per year (based on experience)

• Performance-based bonuses tied to operational outcomes
• 100% remote position
• Significant growth potential based on performance

As House of Hearts ABA expands into new markets, this role has real opportunity to evolve into broader operational leadership for the right person. We are not looking for someone who wants a short-term job — we are looking for someone who wants to grow with us and build a long-lasting career.

If you are an experienced ABA operations professional who takes pride in organization, urgency, and execution — and you want to be part of a company building something meaningful.