A/V Support Technician

LiveMindz Inc.; Austin (TX); Vor Ort; USD 30.000 - 47.000; Vollzeit

Zusammenfassung

LiveMindz Inc. in Austin, TX is seeking an Audio Visual (A/V) Support Technician to implement and support video conferencing and conference room AV solutions. You will perform hands-on troubleshooting and maintenance to keep systems operating smoothly.

Responsibilities include health checks, incident resolution, A/V upgrades, vendor coordination, and supporting Apple devices. The role requires clear communication across staff and executives and the ability to lift up to 50 lbs as needed.

Qualifikationen

• 1 year of hands-on AV experience.
• Certified A/V Technician preferred.

Aufgaben

• Perform conference room health checks to ensure AV and video conferencing systems are operating at optimal conditions.
• Resolve and track support requests and incidents, escalating to proper support teams.
• Support A/V upgrades and installations.
• Facilitate A/V vendor activities.
• Support and troubleshoot Apple devices (Apple TVs, iPads, MacBooks, iMacs).
• Track and document A/V inventory.

Kenntnisse

Problem solving

Multitasking

Communication

Adaptability

Networking concepts

Ausbildung

Certified A/V Technician preferred

Tools

Cisco hardware

Crestron

Extron

Jobbeschreibung

The Audio Visual (A/V) support technician role will be responsible for implementation and support of video conferencing and conference room audio/visual solutions.

Need hands on troubleshooting and maintenance of systems.

Duties and Responsibilities

• Perform conference room health checks to ensure audio visual and video conferencing systems are operating at optimal conditions
• Resolve and track support requests and incidents, escalated issues to proper support teams
• Support A/V upgrades and installations
• Facilitate A/V vendor activities
• Support and troubleshoot Apple devices (Apple TVs, iPads, MacBooks, iMacs)
• Track and document A/V inventory

Key Qualifications

• Good understanding of video conferencing and AV switching and control hardware (Cisco, Crestron, Extron preferred)
• Good understanding of network technologies and security concepts
• Excellent problem solving abilities
• Able to multitask in a dynamic and fast-paced environment and complete tasks on time
• Able to communicate effective with personnel at all levels (staff to executive)
• Able to quickly adapt to new technical concepts and tools
• Ability to lift up to 50 lbs

Experience and Education

• 1 years related experience
• Certified A/V Technician preferred