A/V Support Technician/Audio Visual Support Engineer/Unified Communications Support Technician/Conference Room Technology Specialist/ Audio Video Systems Support Analyst

Programmers.io; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Programmers.io is seeking an A/V Support Technician to manage conference room audio/video, video conferencing systems, and related equipment in Austin, TX. The role includes health checks, troubleshooting, ticket handling, and coordination with vendors.

The ideal candidate will have hands-on experience with AV hardware and room systems, plus strong communication and multitasking abilities to perform under a fast-paced environment.

Qualifications

• Experience with video conferencing systems and A/V hardware support.
• Familiarity with network fundamentals and security basics is preferred.
• Strong troubleshooting and problem-solving skills are required.
• Excellent communication and multitasking abilities are essential.

Responsibilities

• Support and maintain conference room audio/video and video conferencing systems.
• Perform A/V system health checks and troubleshooting.
• Handle support tickets and escalate issues when required.
• Assist with A/V installations, upgrades, and vendor coordination.
• Manage and track A/V inventory.

Skills

Video conferencing

A/V hardware

Networking fundamentals

Troubleshooting

Communication

Tools

Cisco

Crestron

Extron

Job description

Job: A/V Support Technician/Audio Visual Support Engineer/Unified Communications Support Technician/Conference Room Technology Specialist/ Audio Video Systems Support Analyst

Location: Austin, TX

Type: Full-Time

Key Responsibilities

• Support and maintain conference room audio/video and video conferencing systems.
• Perform A/V system health checks and troubleshooting.
• Handle support tickets and escal​ate issues when required.
• Assist with A/V installations, upgrades, and vendor coordination.
• Manage and track A/V inventory.

Required Skills

• Video conferencing and A/V hardware support.
• Cisco, Crestron, and Extron experience preferred.
• Networking and security fundamentals.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and multitasking abilities.
• Ability to work in a fast-paced environment