911 & Public Safety Solutions Account Executive

Greenhouse Software, Inc.; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

NiCE is seeking an Account Executive for Public Safety / 911 to drive net-new business across a seven-state territory. The role involves owning the full sales cycle, partnering with presales and solution engineering, and engaging 911 centers to improve workflows and outcomes.

The ideal candidate has 3–5+ years in technology sales within Public Safety, a deep understanding of 911/PSAP processes, and a proven record of pipeline growth in complex government procurements.

Qualifications

• 3–5+ years of technology sales and/or sales engineering experience within Public Safety, 911/PSAP, or Government sectors.
• Strong understanding of Public Safety workflows and digital evidence processes.
• Proven success generating pipeline and closing deals in complex public-sector procurement environments.
• Experience working with government purchasing personnel, RFPs, bids, and state/federal contracts.

Responsibilities

• Build and execute a strategic territory plan to drive meeting creation, pipeline growth, and revenue.
• Conduct outbound prospecting and account-based outreach to generate first meetings and new opportunities.
• Manage the full sales cycle, including discovery, solution positioning, procurement navigation, and deal close.
• Deliver accurate weekly reporting on activity, pipeline creation, and forecasting.
• Achieve quarterly and annual pipeline and revenue targets.
• Develop relationships with 911 directors, procurement teams, IT leadership, and executive stakeholders.
• Interviews and engages multiple user groups to understand workflows and challenges.
• Maintain and grow existing customer relationships to maximize long-term revenue.
• Operate with a mission-driven mindset focused on improving staff well-being and operational performance.

Skills

Public Safety sales

Consultative selling

RFP/bid experience

Account management

Stakeholder management

Pipeline development

Education

BA/BS in Computer Science or related field

Job description

NiCE is seeking an Account Executive for Public Safety / 911 to drive net-new business across a seven-state territory. The role involves owning the full sales cycle, partnering with presales and solution engineering, and engaging 911 centers to improve workflows and outcomes.

The ideal candidate has 3–5+ years in technology sales within Public Safety, a deep understanding of 911/PSAP processes, and a proven record of pipeline growth in complex government procurements.