911 Emergency Dispatcher — Critical, Fast-Paced Public Safety

Emergency Telecommunicator Services; Long Beach Township (NJ); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services is seeking qualified candidates in New Jersey to handle high-priority emergency and nonemergency calls. The role requires accurate typing, active listening, clear speech, and solid computer skills to document and manage incidents across multiple screens.

You may work overnight shifts and weekends, with overtime as required. Training and certifications are typically provided, and state or agency requirements must be met.

Qualifications

• High school diploma or equivalent required or commonly required.
• Accurate typing, active listening, clear speech, basic computer proficiency.
• Ability to organize information under pressure and follow agency procedures.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking qualified candidates in New Jersey to handle high-priority emergency and nonemergency calls. The role requires accurate typing, active listening, clear speech, and solid computer skills to document and manage incidents across multiple screens.

You may work overnight shifts and weekends, with overtime as required. Training and certifications are typically provided, and state or agency requirements must be met.