Public Safety Dispatcher: 24/7 Emergency Coordination Pro

Regional 911 Intake Solutions; Ewing Township (NJ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in New Jersey is seeking a Telecommunicator to join a public safety dispatch center. Duty Location: Ewing, NJ. You will process requests, verify incident details, and coordinate resources using CAD, phones, mapping, and radio systems.

The role requires a high school diploma and strong typing, active listening, clear communication, and the ability to switch between tasks. Work may include nights, weekends, holidays, and overtime during staffing shortages or

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Accurate typing, active listening, clear communication, and multi-tasking ability.
• Certifications depend on services and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

CAD system

Telephone system

Radio systems

Mapping software

Job description

Regional 911 Intake Solutions in New Jersey is seeking a Telecommunicator to join a public safety dispatch center. Duty Location: Ewing, NJ. You will process requests, verify incident details, and coordinate resources using CAD, phones, mapping, and radio systems.

The role requires a high school diploma and strong typing, active listening, clear communication, and the ability to switch between tasks. Work may include nights, weekends, holidays, and overtime during staffing shortages or