EMS Communications Dispatcher — Fast-Paced Life-Saving Role

Emergency Telecommunicator Services; Newark (DE); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Nutley, NJ is seeking an Emergency Medical Dispatcher to handle urgent calls, verify patient location and incident details, and coordinate ambulance resources. The role requires a high school diploma or equivalent, CPR certification, and EMS dispatch protocol knowledge.

Training or sponsorship for EMS credentials may be available; shifts can include nights, weekends, and holidays in a continuous operations environment.

Qualifications

• Must have or be eligible for Emergency Medical Dispatcher certification.
• CPR certification required or sponsored.
• Experience with EMS dispatch protocols preferred.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Clear communication

Calm under pressure

Multitasking

Accurate data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (or equivalent)

Job description

Emergency Telecommunicator Services in Nutley, NJ is seeking an Emergency Medical Dispatcher to handle urgent calls, verify patient location and incident details, and coordinate ambulance resources. The role requires a high school diploma or equivalent, CPR certification, and EMS dispatch protocol knowledge.

Training or sponsorship for EMS credentials may be available; shifts can include nights, weekends, and holidays in a continuous operations environment.