911 Emergency Dispatcher – Calm, Quick-Response Pro

County Emergency Communications; Kensett (AR); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Training opportunities

Job summary

County Emergency Communications in Kensett, AR seeks a detail-oriented 911 Emergency Dispatcher to handle emergency and nonemergency calls within a defined service area. You will confirm locations, prioritize safety concerns, and relay critical information to responders using computer-aided dispatch systems.

Be prepared for rotating shifts and overtime as needed. A high school diploma is commonly required; some agencies hire entry-level applicants.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants.
• Useful skills include accurate typing, active listening, and clear speech.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training and certification.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Multitasking

Education

High school diploma

Tools

CAD software

Job description

County Emergency Communications in Kensett, AR seeks a detail-oriented 911 Emergency Dispatcher to handle emergency and nonemergency calls within a defined service area. You will confirm locations, prioritize safety concerns, and relay critical information to responders using computer-aided dispatch systems.

Be prepared for rotating shifts and overtime as needed. A high school diploma is commonly required; some agencies hire entry-level applicants.