911 Emergency Dispatcher — Calm, Critical Lifeline

Emergency Telecommunicator Services; Saffell (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Saffell, AR seeks dedicated 911 Emergency Dispatchers to coordinate responders and relay critical information. You will handle emergency and nonemergency calls, confirm details, and enter data into CAD systems while maintaining composure under pressure.

Training emphasizes accuracy, clear communication, and quick decision‑making. Shifts may include nights, weekends, and overtime as needed by the agency.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Testing scores, experience, and training deadlines are determined by the official announcement.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or equivalent

Tools

Computer-aided dispatch (CAD) systems

Job description

Emergency Telecommunicator Services in Saffell, AR seeks dedicated 911 Emergency Dispatchers to coordinate responders and relay critical information. You will handle emergency and nonemergency calls, confirm details, and enter data into CAD systems while maintaining composure under pressure.

Training emphasizes accuracy, clear communication, and quick decision‑making. Shifts may include nights, weekends, and overtime as needed by the agency.