Emergency Communications Dispatcher — 24/7 Critical Calls

911 Emergency Communications; Earle (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Job summary

911 Emergency Communications in Arkansas is seeking a dedicated dispatcher to handle emergency and nonemergency calls. You will verify locations, collect incident details, and determine priorities according to agency procedures.

You may operate CAD systems, coordinate with responders, and relay critical information as situations evolve. The role requires strong typing, listening, and clear communication, with computer literacy and precise record-keeping.

Qualifications

• High school diploma or GED required.
• Entry-level candidates may be considered.
• Strong communication and computer literacy are essential.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing speed

Active listening

Clear speech

Computer skills

Information organization

Education

High school diploma or GED

Job description

911 Emergency Communications in Arkansas is seeking a dedicated dispatcher to handle emergency and nonemergency calls. You will verify locations, collect incident details, and determine priorities according to agency procedures.

You may operate CAD systems, coordinate with responders, and relay critical information as situations evolve. The role requires strong typing, listening, and clear communication, with computer literacy and precise record-keeping.