911 Emergency Dispatcher: Calm, Critical Response

911 Emergency Communications; Elkins (AR); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Elkins, AR seeks a focused emergency dispatcher to join a 24/7 public safety team. You will handle emergency and nonemergency calls, verify locations, and coordinate responders using CAD and radio systems.

Requirements include a high school diploma or GED; strong typing, listening, clear speech, and the ability to work under pressure. Training and certifications may be required by the agency.

Qualifications

• High school diploma or GED required; some agencies accept entry-level applicants or require certifications.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders and monitor radio traffic for updates.
• Provide caller instructions within training limits and keep records accurate.

Skills

Active listening

Typing

Clear speech

Basic computer skills

Organizational skills

Education

High school diploma or GED

Tools

Computer-aided dispatch systems

Job description

911 Emergency Communications in Elkins, AR seeks a focused emergency dispatcher to join a 24/7 public safety team. You will handle emergency and nonemergency calls, verify locations, and coordinate responders using CAD and radio systems.

Requirements include a high school diploma or GED; strong typing, listening, clear speech, and the ability to work under pressure. Training and certifications may be required by the agency.