911 Emergency Dispatcher: Calm, Precise & Rapid Responders

County Emergency Communications; Burdette (AR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Burdette, AR seeks 911 Emergency Dispatchers to connect callers with public safety responders. You may receive emergency and nonemergency calls, verify locations, and coordinate police, fire, or medical resources per agency procedures.

The role requires calm communication, careful listening, accurate documentation, and the ability to manage multiple systems. Overtime, nights, weekends, and shift work are common.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.
• The official announcement determines required testing scores, experience, and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information

Education

High school diploma

Job description

County Emergency Communications in Burdette, AR seeks 911 Emergency Dispatchers to connect callers with public safety responders. You may receive emergency and nonemergency calls, verify locations, and coordinate police, fire, or medical resources per agency procedures.

The role requires calm communication, careful listening, accurate documentation, and the ability to manage multiple systems. Overtime, nights, weekends, and shift work are common.