911 Emergency Dispatcher — Calm, Precise Rescue Coordination

County Emergency Communications; Rockwood Strip T2 R1 NBKP (ME); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

County Emergency Communications in Rockwood, ME seeks 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You will receive urgent calls, verify locations, document details, and coordinate resources according to agency procedures.

The job requires calm communication and the ability to multitask while using multiple dispatch systems. A high school diploma is usually required; training and certifications vary by agency.

Qualifications

• High school diploma or equivalent.
• Training and certifications vary by agency.
• Strong typing and listening skills are important.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callbacks and incident details.
• Assess call priority using standard questions and procedures.
• Enter incident data into CAD systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and relay updates to responders.

Skills

Active listening

Typing

Clear speech

Education

High school diploma

Tools

CAD software

Job description

County Emergency Communications in Rockwood, ME seeks 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You will receive urgent calls, verify locations, document details, and coordinate resources according to agency procedures.

The job requires calm communication and the ability to multitask while using multiple dispatch systems. A high school diploma is usually required; training and certifications vary by agency.