911 Dispatcher: Calm, Precise Emergency Communications

911 Emergency Communications; Harrell (AR); On-site; USD 38,000 - 65,000; Full time

Job summary

911 Emergency Communications in Harrell, AR seeks a dedicated dispatcher to connect callers with responders. You will handle emergency and nonemergency calls, verify locations, and coordinate with police, fire, or EMS according to procedures.

The role requires calm communications, fast typing, accurate information gathering, and the ability to multitask across multiple systems. Shift work and overtime may apply, with applicants from local area prioritized.

Qualifications

• High school diploma or GED required; testing scores and training deadlines vary by agency.
• Accurate typing, active listening, and clear speech are essential.
• Ability to organize information under pressure is important.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Maintain confidential information and accurate records.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Information organization

Education

High school diploma or GED

Tools

CAD systems

Job description

911 Emergency Communications in Harrell, AR seeks a dedicated dispatcher to connect callers with responders. You will handle emergency and nonemergency calls, verify locations, and coordinate with police, fire, or EMS according to procedures.

The role requires calm communications, fast typing, accurate information gathering, and the ability to multitask across multiple systems. Shift work and overtime may apply, with applicants from local area prioritized.