911 Emergency Dispatcher — Calm, Precise Critical Calls

911 Emergency Communications; Springdale (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

911 Emergency Communications in Springdale is seeking skilled dispatchers to connect callers with police, fire, or medical responders. You will gather essential information, confirm locations, and coordinate resources according to procedures.

The role requires calm communication, attention to detail, and the ability to work with multiple systems. Applicants may need related certifications or prior experience depending on the agency. This is an on-site position in Springdale, AR.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.
• Typing speed and accuracy, listening, and clear communication are important skills.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses and incident details with callers.
• Assess call priority per agency procedures and enter data into CAD systems.
• Dispatch responders and monitor radio traffic as situations evolve.
• Maintain records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High School Diploma

Job description

911 Emergency Communications in Springdale is seeking skilled dispatchers to connect callers with police, fire, or medical responders. You will gather essential information, confirm locations, and coordinate resources according to procedures.

The role requires calm communication, attention to detail, and the ability to work with multiple systems. Applicants may need related certifications or prior experience depending on the agency. This is an on-site position in Springdale, AR.