911 Emergency Dispatcher: Calm, Precise Life-Saving Role

Emergency Telecommunicator Services; Pounding Mill (VA); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Professional training

Descripción de la vacante

Emergency Telecommunicator Services in Virginia seeks 911 Emergency Dispatchers to connect callers with public safety responders. This role involves data gathering, incident coordination, and calm communication across multiple channels.

You may handle overnight shifts, weekends, holidays, and overtime as required, with the agency providing training and certifications. A HS diploma is commonly required.

Formación

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants; others require experience or current certifications.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Accurate typing

Active listening

Clear speech

Computer proficiency

Organizational skills

Educación

High school diploma

Descripción del empleo

Emergency Telecommunicator Services in Virginia seeks 911 Emergency Dispatchers to connect callers with public safety responders. This role involves data gathering, incident coordination, and calm communication across multiple channels.

You may handle overnight shifts, weekends, holidays, and overtime as required, with the agency providing training and certifications. A HS diploma is commonly required.