911 Emergency Dispatcher: Calm, Precise Life-Saving Coordination

Emergency Telecommunicator Services; St. Louis (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Saint Louis is seeking 911 emergency dispatchers to connect callers with police, fire, or EMS. You will gather essential information, confirm incident locations, and coordinate responders using agency procedures.

Role requires calm communication, attention to detail, and the ability to manage multiple systems while delivering accurate, timely information to ensure public safety.

Qualifications

• High school diploma commonly required. Some agencies recruit entry-level applicants.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Typing speed

Clear speech

Organizational skills

Education

High school diploma

Tools

CAD systems

Radio dispatch software

Job description

Emergency Telecommunicator Services in Saint Louis is seeking 911 emergency dispatchers to connect callers with police, fire, or EMS. You will gather essential information, confirm incident locations, and coordinate responders using agency procedures.

Role requires calm communication, attention to detail, and the ability to manage multiple systems while delivering accurate, timely information to ensure public safety.