Emergency Medical Dispatcher - 24/7 Critical Communications

911 Emergency Communications; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Saint Louis seeks an Emergency Medical Dispatcher to support urgent medical responses by gathering patient data, confirming details, and coordinating resources under protocol oversight.

Responsibilities include instructing callers, prioritizing responses, and relaying information to responders. A high school diploma and state-required certifications are needed; ongoing training and certification sponsorship may be offered. Long shifts and overtime may apply.

Qualifications

• High school diploma or equivalent required; certification may be required before appointment.
• CPR certification and related coursework may be required.
• EMD certification preferred depending on vacancy and agency requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Decision making

Education

High school diploma

EMD certification

CPR certification

Job description

911 Emergency Communications in Saint Louis seeks an Emergency Medical Dispatcher to support urgent medical responses by gathering patient data, confirming details, and coordinating resources under protocol oversight.

Responsibilities include instructing callers, prioritizing responses, and relaying information to responders. A high school diploma and state-required certifications are needed; ongoing training and certification sponsorship may be offered. Long shifts and overtime may apply.