911 Emergency Dispatcher — Calm, Fast Responders Wanted

County Emergency Communications; North Star (MI); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

County Emergency Communications in North Star, Michigan seeks a 911 Emergency Dispatcher to connect callers with responders. You may receive emergency calls, gather information, confirm locations, and coordinate police, fire, or EMS resources.

The role demands calm communication, sharp listening, accurate typing, and the ability to manage multiple systems. A high school diploma or GED is typically required; training and certifications are provided. Shift work and overtime may be required.

Qualifikationen

• A high school diploma or recognized equivalency credential is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.
• Official announcements determine required testing scores, experience, and training deadlines.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.

Kenntnisse

Accurate typing

Active listening

Clear speech

Computer literacy

Ausbildung

High school diploma or GED

Jobbeschreibung

County Emergency Communications in North Star, Michigan seeks a 911 Emergency Dispatcher to connect callers with responders. You may receive emergency calls, gather information, confirm locations, and coordinate police, fire, or EMS resources.

The role demands calm communication, sharp listening, accurate typing, and the ability to manage multiple systems. A high school diploma or GED is typically required; training and certifications are provided. Shift work and overtime may be required.