911 Emergency Dispatcher — Calm, Critical-Response Pro

911 Emergency Communications; Leakey (TX); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications in Leakey, TX seeks qualified applicants for dispatcher roles. Responsibilities include handling emergency and nonemergency calls, confirming locations, and coordinating responders following agency protocols.

Candidates should demonstrate calm communication, accurate information gathering, and the ability to manage multiple systems. Typical requirements include a high school diploma or equivalent; some agencies may require prior experience or certification.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and organizing information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing speed

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma or equivalent

Tools

None

Job description

911 Emergency Communications in Leakey, TX seeks qualified applicants for dispatcher roles. Responsibilities include handling emergency and nonemergency calls, confirming locations, and coordinating responders following agency protocols.

Candidates should demonstrate calm communication, accurate information gathering, and the ability to manage multiple systems. Typical requirements include a high school diploma or equivalent; some agencies may require prior experience or certification.