911 Emergency Dispatcher: Calm, Critical Response

911 Emergency Communications; Grapeland (TX); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

911 Emergency Communications in Grapeland, TX seeks an emergency dispatcher to answer calls, confirm locations and details, and coordinate police, fire or medical responders according to agency procedures.

Dispatchers must stay calm, listen closely, document evolving information, and relay accurate updates while managing multiple communication systems. A high school diploma is commonly required, and some agencies require training or certifications.

Qualifikationen

• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Kenntnisse

Typing

Active listening

Clear speech

Computer proficiency

Organizational skills

Ausbildung

High school diploma

Tools

CAD systems

Jobbeschreibung

911 Emergency Communications in Grapeland, TX seeks an emergency dispatcher to answer calls, confirm locations and details, and coordinate police, fire or medical responders according to agency procedures.

Dispatchers must stay calm, listen closely, document evolving information, and relay accurate updates while managing multiple communication systems. A high school diploma is commonly required, and some agencies require training or certifications.