911 Emergency Dispatcher — Calm, Critical-Response Operator

911 Emergency Communications; Avilla (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Overtime pay

Job summary

911 Emergency Communications in Avilla, IN, seeks an Emergency Dispatcher to connect callers with police, fire, or medical responders. You will manage multiple communication systems, verify locations, and relay information with calm, precise communication.

The role may include overnight and weekend shifts, overtime, and mandatory background checks per agency requirements. High school diploma or GED required.

Qualifications

• A high school diploma or GED is commonly required.
• Typing speed and accuracy are valued for rapid data entry.
• Active listening and clear speech are essential for accuracy.
• Ability to organize information under pressure and multitask.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using established questions and procedures.
• Enter incident information into CAD systems and coordinate responders.

Skills

Active listening

Accurate typing

Clear speech

Basic computer proficiency

Information organization under stress

Education

High school diploma or GED

Tools

Computer-aided dispatch (CAD) systems

Job description

911 Emergency Communications in Avilla, IN, seeks an Emergency Dispatcher to connect callers with police, fire, or medical responders. You will manage multiple communication systems, verify locations, and relay information with calm, precise communication.

The role may include overnight and weekend shifts, overtime, and mandatory background checks per agency requirements. High school diploma or GED required.