911 Emergency Dispatcher: Calm, Critical Response

911 Emergency Communications; Lexington (KY); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Résumé du poste

911 Emergency Communications seeks a skilled Emergency Dispatcher for Maricao. You will handle emergency and nonemergency calls, confirm locations and details, and coordinate police, fire, or medical responders according to agency procedures.

Ideal candidates are calm, attentive, and able to manage multiple systems at once. A high school diploma is commonly required, with some agencies seeking prior dispatch experience or certifications.

Qualifications

• Typing data accurately under pressure.
• Demonstrated listening skills for precise information capture.
• Clear speech and calm communication with callers.
• Basic proficiency with computer systems and software used in dispatch.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor and relay information as incidents evolve.

Connaissances

Typing

Active listening

Clear speech

Basic computer proficiency

Formation

High school diploma or equivalent

Description du poste

911 Emergency Communications seeks a skilled Emergency Dispatcher for Maricao. You will handle emergency and nonemergency calls, confirm locations and details, and coordinate police, fire, or medical responders according to agency procedures.

Ideal candidates are calm, attentive, and able to manage multiple systems at once. A high school diploma is commonly required, with some agencies seeking prior dispatch experience or certifications.