911 Emergency Dispatcher - Calm, Critical Response

911 Emergency Communications; Aurora (CO); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Résumé du poste

911 Emergency Communications is seeking qualified dispatchers for positions in Maricao. Dispatchers receive emergency and nonemergency calls, confirm locations, assess priority, and coordinate police, fire, or medical responders according to agency procedures.

The role requires calm communication, strong typing, and the ability to manage multiple systems while maintaining accurate records. Applicants may face overnight shifts and overtime depending on staffing needs and assignment terms.

Qualifications

• High school diploma or equivalent commonly required.
• Official announcements determine required testing scores, experience, and training deadlines.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Connaissances

Typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Formation

High school diploma

Outils

CAD systems

Description du poste

911 Emergency Communications is seeking qualified dispatchers for positions in Maricao. Dispatchers receive emergency and nonemergency calls, confirm locations, assess priority, and coordinate police, fire, or medical responders according to agency procedures.

The role requires calm communication, strong typing, and the ability to manage multiple systems while maintaining accurate records. Applicants may face overnight shifts and overtime depending on staffing needs and assignment terms.