911 Dispatcher: Stay Calm, Direct Critical Rescue

911 Emergency Communications; Buffalo (NY); In loco; USD 45.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

Retirement benefits

Paid leave

Professional training

Descrizione del lavoro

911 Emergency Communications is seeking qualified candidates for dispatcher opportunities in Maricao. Responsibilities include answering emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical responders per agency procedures.

This role requires calm communication, precise information handling, and the ability to operate multiple dispatch systems with accuracy and confidentiality. Training and certifications may be required.

Competenze

• A high school diploma or recognized equivalency credential is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Mansioni

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conoscenze

Active listening

Typing speed

Clear speech

Basic computer proficiency

Organizational skills

Formazione

High school diploma or GED

Strumenti

Computer-aided dispatch systems

Descrizione del lavoro

911 Emergency Communications is seeking qualified candidates for dispatcher opportunities in Maricao. Responsibilities include answering emergency and nonemergency calls, confirming locations, and coordinating police, fire, or medical responders per agency procedures.

This role requires calm communication, precise information handling, and the ability to operate multiple dispatch systems with accuracy and confidentiality. Training and certifications may be required.