911 Emergency Dispatcher — Calm, Critical Help in Action

911 Emergency Communications; Hummels Wharf (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

911 Emergency Communications in Hummels Wharf, PA seeks a dispatcher to connect callers with public safety responders. You will gather essential information, confirm locations, and coordinate police, fire, or EMS resources according to agency procedures.

Applicants should have a high school diploma or GED and strong listening, typing, and communication skills. Shift work, overtime, and rotating schedules are common in this 24/7 field, with background screening and training requirements.

Qualifications

• High school diploma or GED commonly required.
• Typing accuracy and speed are useful for fast data entry.
• Ability to listen carefully, speak clearly, and organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using standard questions and agency procedures.
• Enter incident information into dispatch systems and relay updates to responders.
• Monitor radio traffic and coordinate with police, fire, or EMS as incidents evolve.

Skills

Active listening

Typing

Clear speech

Multitasking

Education

High school diploma or GED

Job description

911 Emergency Communications in Hummels Wharf, PA seeks a dispatcher to connect callers with public safety responders. You will gather essential information, confirm locations, and coordinate police, fire, or EMS resources according to agency procedures.

Applicants should have a high school diploma or GED and strong listening, typing, and communication skills. Shift work, overtime, and rotating schedules are common in this 24/7 field, with background screening and training requirements.