911 Emergency Dispatcher — Calm, Critical Call Expert

County Emergency Communications; Arp (TX); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Professional training

Descripción de la vacante

County Emergency Communications in Arp, TX seeks 911 Emergency Dispatchers to connect callers with responders. This role involves taking emergency and nonemergency calls, gathering information, and coordinating police, fire, or EMS per agency procedures.

Applicants should remain calm, listen carefully, verify locations, document evolving details, and operate multiple communication systems while maintaining accurate records and confidentiality. Training and certifications may be required.

Formación

• High school diploma or equivalent is commonly required.
• Typing, active listening, and clear speech are essential.
• Ability to organize information under pressure and use multiple systems.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Conocimientos

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Educación

High school diploma or equivalent

Descripción del empleo

County Emergency Communications in Arp, TX seeks 911 Emergency Dispatchers to connect callers with responders. This role involves taking emergency and nonemergency calls, gathering information, and coordinating police, fire, or EMS per agency procedures.

Applicants should remain calm, listen carefully, verify locations, document evolving details, and operate multiple communication systems while maintaining accurate records and confidentiality. Training and certifications may be required.