911 Emergency Dispatcher: Calm, Coordinated Crisis Response

County Emergency Communications; Hampton Bays (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Hampton Bays, NY seeks 911 Emergency Dispatchers to connect callers with responders. You may receive emergency and nonemergency calls, verify incident details, and coordinate police, fire, or medical resources using CAD and radio systems.

Reliable, calm communication and strong listening skills are essential. Applicants should be prepared for shift work (including nights, weekends, holidays) and to meet background, training, and certification requirements.

Qualifications

• High School diploma or equivalent required. Some agencies recruit entry-level applicants while others require experience or certifications.
• Strong typing, listening, clear speech, basic computer skills, and ability to organize information under pressure are desirable.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when required and monitor radio traffic.

Skills

Calm communication

Active listening

Accurate typing

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High School diploma

Tools

CAD systems

Radio equipment

Job description

County Emergency Communications in Hampton Bays, NY seeks 911 Emergency Dispatchers to connect callers with responders. You may receive emergency and nonemergency calls, verify incident details, and coordinate police, fire, or medical resources using CAD and radio systems.

Reliable, calm communication and strong listening skills are essential. Applicants should be prepared for shift work (including nights, weekends, holidays) and to meet background, training, and certification requirements.